University of Southern California

Anthem-related Email Scams

Posted on by mbordas

The university has been alerted to several scams related to the recent cyber attacks against the medical insurance provider Anthem.

Individuals should be aware of scam email campaigns targeting current and former Anthem members. These scam emails, known as phish, are designed to capture personal information and appear as if they were sent by Anthem. The emails include a “click here” link to sign up for credit monitoring. These emails are NOT from Anthem.

  • DO NOT click on any links in email purporting to be from Anthem and offering services such as credit monitoring.
  • DO NOT reply to the email or reach out to the senders in any way.
  • DO NOT supply any information on the website that may open if you have clicked on a link in the email.
  • DO NOT open any attachments sent with the email.

Note also that Anthem is not calling members regarding the cyber-attack and is not asking for credit card information or social security numbers over the phone.

This outreach is from scam artists who are trying to trick consumers into sharing personal data. There is no indication that the scam email campaigns are being conducted by those that committed the cyber-attack or that the information accessed in the attack is being used by the scammers.

Anthem will contact current and former members via mail delivered by the U.S. Postal Service about the cyber-attack with specific information on how to enroll in credit monitoring. Affected members will receive free credit monitoring and ID protection services.

For more information about Anthem’s response to this event, see http://www.anthemfacts.com/faq.

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