On June 28, 2012, USC Auxiliary Services announced that a security breach had been found in the third-party software system used to process credit card transactions in some campus locations, such as the USC dining halls and the Ronald Tutor Campus Center.
This announcement gives full details on the breach, including what information was compromised and what to do if you find that your card was affected.
Be aware that scammers sometimes try to take advantage of publicized breaches such as this one. You may receive email or calls from people claiming to be from your bank, credit card company, or USC requesting additional identity information related to this situation. You should not respond to these emails or provide any information to these callers.
If you receive a call from someone claiming to be from your bank or credit card company:
- Get the caller’s name, extension, and a case/reference number.
- Hang up and call the contact number listed on your credit card.
- If a caller claims to be from USC, call the USC customer service center that is handling this issue at 213-821-1863.
If you receive an email regarding this situation, please forward it to the following email address:
If you have any additional questions on this security breach, call the USC Auxiliary Services customer service center at 213-821-1863.